NL
Nombulelo L

1 reviews | Active since Oct 2022

22 Oct 2022, 10:33

I hate standard bank

I took a revolving loan with standard bank which I continued to pay and the next thing I knew I was in arrears. The sent me a letter which I tried to respond to by getting a settlement quote which I never received to date. I have now been moved to CSS which worse I can't get hold of. Now my credit score is reflecting that I haven't been paying since 2021. Standard bank I want pay and cancel all accounts I have with you, you're a nightmare to me.

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Replies (2)
Standard Bank
Standard Bank's reply22 Oct 2022, 10:52
Official
Dear Nombulelo 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply22 Oct 2022, 11:36
Official
Hello Nombulelo

We will request one of our lending consultants to contact you. We will also request that the share your loan application with you. 

 Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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