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Traci R
1 reviews | Active since Dec 2017
06 Nov 2019, 07:46
I hate standard bank
For over 6 months my account has been blocked. 2 months ago the ***** dept contacted me saying I need to send them info on a payment that was made to me in March. I sent them screenshot that this was me transferring money from my fnb account yet no one got back to me and my account is still locked. I am pass ****ed off as the funds in that acc I need for medical issues. You ppl have no right to block my account and assume ***** when it's my own money sent to the ***in account. I want to close this account and get my money
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Standard Bank's replyOfficial
06 Nov 2019, 08:47Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Nov 2019, 08:47
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
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Traci R's updateReviewer Update
06 Nov 2019, 11:42I need my account unblocked immediately. I have an operation due and you people are messing with my life
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Traci R's update06 Nov 2019, 11:42
Reviewer Update
I need my account unblocked immediately. I have an operation due and you people are messing with my life