RG
ROBERT G

1 reviews | Active since Sept 2024

31 Oct 2025, 14:48

I hate standard bank

I received a payment from Discovery Invest into my account, and when I tried to use my card at a filling station, it was declined. I immediately contacted Standard Bank and was informed that my card had been blocked due to the funds I received. I was told to submit proof of funds, which I have already done. I even requested that Discovery Bank send the proof of funds directly to Standard Bank.

I have now been sitting at the filling station for over eight hours with my two-month-old baby because I cannot settle the bill, and the attendants will not allow me to leave. This situation is extremely distressing and unacceptable.

I find it deeply concerning and disheartening that Standard Bank can be so inconsiderate and unresponsive in a matter affecting people’s safety and well-being. You are playing with people’s lives, and I urgently request that this issue be resolved without any further delay.

0
Replies (5)
Standard Bank
Standard Bank's reply31 Oct 2025, 14:53
Official
Dear Remember, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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RG
ROBERT G's update31 Oct 2025, 14:55
Reviewer Update
Someone will contact me when my baby life is is danger ….i will hold you liable if anything happens to my child ..
RG
ROBERT G's update31 Oct 2025, 18:09
Reviewer Update
No one has contacted me ,they need to stop lying..stay away from standard bank
RG
ROBERT G's update01 Nov 2025, 05:53
Reviewer Update
I cannot believe that i had to sleep at a filling station with a two month old baby
RG
ROBERT G's update01 Nov 2025, 09:03
Reviewer Update
They **** once more