1 reviews | Active since Sept 2025
I had an account with them opened on the 16 September 2022
I had an account with them opened on the 16 September 2022. The account was used for 2 months then I stopped working. The account was not closed. But I never had any communication from them.. Whether statements or anything... I never even had a call. Then all of the sudden in March 2025 they sent me a statement saying I owe them R286.. Then now in September they say I owe them R860.. How did it get to the amount? How did they charge me in 2025 but not in 2024 and 2023..they are not giving me a clear answer.. I wanted a statement from the beginning of the account. They said they don't have.. They will have to request it which will take time... But the calculations are wrong and y didn't they charge me all the years only now?
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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