KS
Kamo S

1 reviews | Active since Jan 2014

12 Aug 2022, 22:05

I had a long conversation with Gift from Standard Bank the Home Loan sales division

I had a long conversation with Gift from Standard Bank the Home Loan sales division. He was so patient. Cordial. Willingness to help and we may be disappointed about the qualifying process as we expected a higher offer but the way he just made us feel so worthy for my partner and I and gave us options. What we should we work on and maybe 3 months later, we can apply again. That was actual superior and world class customer service! I was wondering if we had his personal email so we can contact Gift when we’re ready to apply again! Your service is just refreshing and needed at Standard Bank!

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Replies (1)
Standard Bank
Standard Bank's reply13 Aug 2022, 08:41
Official
Dear Kamo

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards 

Standard Bank Hello Peter Team 
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