I guess it's easy to be fickle when it's not yours

There has been an ongoing dispute with Standard Bank about bank charges not authorised by me in the amount of R714.00 for statements, where I was offered a 50% reduction in the fee and Penny Rabe has hidden behind the fact of it is in their terms and conditions - which are accessible to me, what is the point of a personal banker then, they only hear from me 4 times a year! Well I imagine it is easy to be fickle on behalf of Standard Bank and lose a longstanding Client over R714.00 when it isn't your money! <br> <br> What a joke, I have closed my Personal Platinum Cheque Card, closed my Platinum Credit Card, am taking the 5 petrol cards to Nedbank, the business account of bank charges of app 40k a year, the medium term loan of a 130k a year in interest excluding repayments.<br> <br> And your motto is what - \excellent service"what *******"