I got a surprise by Standard bank and I could not explain to my family why there is no food

For emergencies, it’s not a good idea to trust this Standard bank. They don’t tell or warn you that you need to update your account; they just silently freeze it. Even if consequences result in starving kids, I bet even death, they don’t care whatsoever. I got a big surprise when my card started declining. No transfers were allowed. The only thing I was allowed to do was log in. I checked everywhere in the app for any mistake while my 3-year-old boy was following me around looking for food. We went to bed with no food for 2 days. I ended up borrowing money from shark loans to phone the bank, only to be told, "You need to update your account. That’s why we froze your money."