I failed the security check so STD Bank wouldnt help me WHEN THEY WERE WRONG

<p>I do not know exactly how much I pay Vodacom every month. I do not know when I took out my first Vodacom contract, I had a business years ago and can't rember the dates I registered it. So I cannot prove I am me and so Standard Bank refuses to help me to find the R6000 missing from my account.</p> <p> </p> <p>How valuable a customer am I really? Failing the security check should not change the fact that Standard Bank needs to help me recover my money, which anyone can see is missing, and I can even read the smses indicating when it went missing.</p> <p> </p> <p>So disappointed in you STANDARD BANK</p>