DB
Dee B
1 reviews | Active since Sept 2016
26 Apr 2023, 17:21
I dont want to scan the QR Code so stop trying to force me
In this country I seem to spend most of my time complaining about service received. Standard Bank - I want to sign in to my online banking using my User name and PASSWORD so please stop trying to force me to scan the QR code. The bank in South Africa are definitely going backwards.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Apr 2023, 17:23Hi Dorothy
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Apr 2023, 17:23
Official
Hi Dorothy
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
DB
Dee B's updateReviewer Update
03 May 2023, 19:41Please REMOVE the need for QR code. I did NOT agree to it. Where is the scan button on your App? Why do you not have a SEARCH facility on your APP? Where is the scan button? Where is the scan button? Where is the scan button? Where is the scan button? Please remove the QR scan requirement from my App. I did NOT agree to it.
DB
Dee B's update03 May 2023, 19:41
Reviewer Update
Please REMOVE the need for QR code. I did NOT agree to it. Where is the scan button on your App? Why do you not have a SEARCH facility on your APP? Where is the scan button? Where is the scan button? Where is the scan button? Where is the scan button? Please remove the QR scan requirement from my App. I did NOT agree to it.
Standard Bank's replyOfficial
04 May 2023, 07:47Hi Dee Bee
We appreciate you flagging your concerns with us.
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
HelpCentre standardbank.co.@ za
HelpCentre standardbank.co.@ za
Standard Bank's reply04 May 2023, 07:47
Official
Hi Dee Bee
We appreciate you flagging your concerns with us.
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
HelpCentre standardbank.co.@ za
HelpCentre standardbank.co.@ za