CM
C. Mer
1 reviews | Active since Jul 2011
08 Feb 2024, 12:14
I don't know why it's called a bank anymore...
Received an sms today. My new bank card - not credit card - will now be delivered, if I want to collect from a branch, I need to pay R170. I am at WORK during the DAY - someone needs to EARN the MONEY you so badly wants to obtain. Wonder if they'll support me after I loose my job for not being at the office/waiting for a courier delivery?
By the way, since when can't a branch issue a card? O yes, since you started trying to be everything else (cell phone company/insurer/business) except a bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Feb 2024, 12:23Good afternoon
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2024, 12:23
Official
Good afternoon
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
CM
C. Mer's updateReviewer Update
01 Mar 2024, 20:45Thank you to all the staff that assisted me in sorting out this issue. I appreciate your prompt service.
CM
C. Mer's update01 Mar 2024, 20:45
Reviewer Update
Thank you to all the staff that assisted me in sorting out this issue. I appreciate your prompt service.
Standard Bank's replyOfficial
02 Mar 2024, 08:03Good Day
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply02 Mar 2024, 08:03
Official
Good Day
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***
Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards, Standard Bank Social Media Team***