I don't want to come into a branch

For some reason Standard Bank has decided to reduce my on-line payment limit to R0.<br> <br> I need to make a payment today only to discover this.<br> <br> When I contacted the call centre they advised that I need to come into a Branch to fix this.<br> <br> Branches are not open on Sunday's and only during business hours in the week. So they want me to leave work and stand in a que during the day because they changed by limit.<br> <br> I also asked for a list of branches to be sent to me. The call centre indicated that they couldn't do that but they could read of a list for me until we found one close to me. I thought she was being sarcastic until she actually starting reading the list.<br> <br> The main reason I got internet banking is so that I do not need to go into a branch and can transact outside of business hours wherever I am in the world.<br> <br> Could they kindly advise how to:<br> 1. Fix this problem without me having to walk into a branch and que. *Beep* Bank doesn't make me do this.<br> 2. Advise how to keep this from happening. I had the same issue last year. <br>