MS
Mon S

1 reviews | Active since Jul 2016

22 Nov 2016, 11:07

I don't even bank with you??

<p>Could someone please let me know why I am getting sms's asking me to deposit money into my access account (which was closed MANY years ago) as I have a negative balance .... This is crazy?! </p>

0
Replies (3)
Standard Bank
Standard Bank's reply22 Nov 2016, 15:39
Official

Good day M Smith

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply23 Nov 2016, 09:39
Official

Good day M Smith

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

***

MS
Mon S's update25 Nov 2016, 12:01
Reviewer Update

I responded to your email the same day, but have yet to have someone contact me? Please advise.