SP
Sello P

1 reviews | Active since May 2016

12 Dec 2018, 07:43

I closed my Loan Account with standard bank still waiting for Proof that account is closed

I closed my Loan Account with standard bank, and I requested paid up and Branch advise me I will get a letter on the 5/12/2018 am still waiting not sure if they closed my account.

Reference number is ********** 207. Please expect feedback on 05 December 2018.

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Replies (1)
Standard Bank
Standard Bank's reply12 Dec 2018, 10:36
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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