I closed my account and it was never closed now I must pay R10 000 for something I never used!

My experience with Standard Bank has been nothing short of appalling. Despite closing my account six years ago, I have recently received a call from the bank informing me that I now owe them over R10,000 for an account that was supposed to be inactive.

It's shocking to think that Standard Bank could allow an account to remain open for six years, accruing service fees and charges, without so much as a single attempt to contact me. Yet, when the account reaches an outrageous amount, they suddenly become very interested in getting in touch with me.

The fact that Standard Bank has allowed this to happen is nothing short of ****************. And to add insult to injury, my credit score is now being negatively affected because of their complete lack of responsibility.

Why did the bank not close my account when I went in to do it? Why did they not close the account when it had been inactive for six months? Standard Bank's complete lack of customer service and accountability is unacceptable.

I refuse to pay this outrageous amount of R10000, as I went into the branch to close this account. It is clear that Standard Bank only wants my money and is not concerned about the wellbeing of its past present or future customers.

If this issue is not resolved immediately, I will be taking further action. It's time for Standard Bank to be held accountable for its actions and take responsibility for its mistakes.