I CANT PAY YOU STANDARD BANK SO DONT ASK ME TO PAY MY CREDIT CARD BECAUSE I CANT

I was upgraded to a titanium credit card. Before agreeing to the upgrade I asked if everything will remain the same and my banking app will not change and I can carry on as normal once I receive the new card and I was told yes. Upon receiving the card and logging onto my app to transfer money to my credit card I was not able to. So I phoned the bank and they said I must load the card which I did but I still can’t transfer money. My credit card is on a different dashboard and can’t be merged with my other current account one. No one is able to assist me fury and so I can’t pay you Satandard Bank.