I cant get hold of my money they are telling me stories that i must contact instant money

Item: Standard Bank
Rating: 2
Author: Vuyiswa M

I sent instant money using my standard bank account,i cancelled the transaction because the voucher was blocked.i recieved an sms stating that r180 is being transferred to my account but when i am withdrawing the money it says i have insufficient funds.i went to standard bank friday and they said they can not help me.

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Replies (1)

Standard Bank's replyOfficial

03 Sept 2015, 10:27

Hello Thandy2012,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply03 Sept 2015, 10:27

Official