I CANNOT STAND STANDARD BANK!!

I am severely frustrated with Standard Bank! First off they froze my account due to FICA documents (I did not receive any SMS or Email to warn me) - Fair enough I got over it and went into the bank to give them my documentation - This is almost a week ago now. Their systems were down so they had to take my stuff and do it manually - 2 days later I still could not get into anything, draw money etc. I went back into the bank on Saturday and they said my account was fine etc. - nothing was wrong. I tried drawing money on Sunday and my account was STILL suspended - I called the call centre, all the guy could tell me was my account was fine & he didn't know what to do!! Today I have called the call centre 3 times and they are telling me its still frozen and they have to contact IT. I have SO many payments due and a wedding to pay for!! My deposits were due last week! As soon as the account is unblocked I will be pulling my money out and closing the account - this is ridiculous that you freeze someones money for almost a week!!! Especially after going in 4 times and calling countless times!