I can not access my money

I have a Elite current account have been owning it for about 7 month's now but in the last 3 months it was not receiving any funds as I have relocated from durban to Cape Town so was still sorting my self in terms of finance. Than I get a statement early this month statement has R115 charges x2 which where not supposed to be charged after I qurried was reversed, than I released I'm charged R11 plus for post statement yet they have my email but not offering they option. While doing all the queries I inform a consultant who first refused to give me his name and surname but working for the bank yet asked me security questions that I will be getting my salary in this account this month.A week later I revieve a massage stating I have been handed over I must make a payment of 2347rands I went to the branch in Montague Drive yesterday to inform them about the whole situation but they said I should only come when the account is on a positive status this morning I received my salary standard bank atm mechine sollows my card im told I must pay R125for a new one after 2347rands that I paid and worse part my money is showing but I still couldn't access today my rent is not paid.