MP
Marion P
1 reviews | Active since Jun 2020
29 May 2025, 22:01
I am very upset with them
I am very upset with them. Just before 22:00 they already took fees from me for who knows what.I keep on paying honoring fees of different amounts.Last time it was a R100 and now it is a R69. Who take random money from someone's account at night as soon as money reflects in my account. I am very angry right now. I pay my monthly management fees so why do they take such money out of the blue.I did not owe the bank anything. There were no minus reflecting on my account. I am gonna change banks because of this because this honouring fee is extra costs and there's no explanation for it.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 May 2025, 22:12Dear Marion P,
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2025, 22:12
Official
Dear Marion P,
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 May 2025, 13:53Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply30 May 2025, 13:53
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.