I am very disappointed with regards to this account

Item: Standard Bank
Rating: 1
Author: jjbhuda J

Good day, Please help, I am very disappointed with regards to this revolving loan account( unsuccessful loan that we cancelled to proceed with), we resolved that I was returned my money that was debited wrongfully with an unsuccessful loan, now I get my Credit Report saying that I failed to make payments since January 2020 on the loan, it affected me so negative now WHY WHY WHY, I am getting non ending frustrations with you, especially regarding this loan. I am tired of this issues

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Replies (6)

Standard Bank's replyOfficial

06 Oct 2020, 11:47

Good day Johannes,

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

Kind regards
Complaints Resolution Centre

Standard Bank's reply06 Oct 2020, 11:47

Official

Good day Johannes,

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We apologize for the inconvenience and undue frustration, this has caused.

Kind regards
Complaints Resolution Centre