LM
Lulu M

1 reviews | Active since Nov 2020

15 Dec 2020, 14:12

I am tired of this bank

I had an issue with this bank still do. I laid a complaint here on hellopeter they responded and everything was fine. Now I've been emailing for feedback on the issue and I haven't received any communication from them in 2 weeks. I do not know what we as customers should do to get responses. I am personally tired of this bank.

0
Replies (2)
Standard Bank
Standard Bank's reply16 Dec 2020, 03:05
Official
 
Dear Lulu Mhlondo 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
**********
*********** 


LM
Lulu M's update21 Dec 2020, 08:28
Reviewer Update
I haven't received any communication. All Standard bank ever does is promise service but never deliver on it. Since you commented I haven't received any communication from yoi