I am so ****ed

i had transfered money to a account i opened online and when i app**** it said it will reflect in 24 hours, 3 days later the money is still not reflecting then i go to the branch in amanzimtoti and the teller tells me they cannot access my account on that day i transfered money to my mother who needs the money urgently her account is also standard bank yet the money does not reflect and i gain i am told they cannot access my statement no one seem to have a clue about my account yet i am a prestige client i am so ****ed i regret ever opening an account with these guys and trusting them with my money and they tell me i have to wait 24 to 48 hours just to find out what is going on with my account my life is on a stand still i cannot sleep coz i don't know what happenning with my money and they expect me to sleep well and wait for my banker to contact me this is just bad service at its best