NM
Nonjabulo M

1 reviews | Active since Jul 2015

21 Jul 2015, 16:39

I AM SO NICE AND FED UP

From February this year, I had people called Legal loan and other undisclosed (companies) unlisted on my statement were getting to my account and debiting it. I went to report this to the bank and was told to log a complaint, which I did.<br> <br> Nobody followed up with me, I kept going to the bank at my expense of cause and nothing was forthcoming. I decided to close my cheque account, signed some documents confirming closure. To my surprise 2 months later, I was surprised to hear that my account was never closed and I owed the bank.<br> <br> To make matters worse, I went to make an ATM deposit on my savings account on the 13th of July and the ATM didn't count all my money and R1200 was missing. I reported immediately and since then till today I am still waiting for MY money. I have called and taken trips to the bank and have been promised that I will get my money to no avail. <br> <br> What nonsense is this? This is my money and somebody just won't bother to pay it into my account!<br> <br> What do I need to do? Can somebody advise

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Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2015, 09:49
Official
Hello Nonjabulo1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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