I am so dissapointed I even want to close all my Accounts!!!

<p> today i get a call 7am in the morning from a rude consultant who is just from the onset asking me to confirm my date of birth before she continues?? what is your working hours under no circumstances will I appreciate being called by a rude consultant 7am in the working business hours are from 08:00am -4:30pm to top it all of she rudely tells me that i have been constantly over my limit on my overdraft on my check account when am i going to pay otherwise my limit will decrease without notification ..to my knowledge its only august and september that i am over my limit and i am obviously undergoing financial strain my score on my cheque account is 9/12 that means i am conducting my account in order to be called and accused as if i missed a damn debit order is unacceptable i have no problem with how you do business but when u call me to lure me into taking credit u send well mannered consultant but for such queries u send the worst of them all I do not epxect you guys to treat me like i have missed a debit order or i am a bad payer mainly over a simple thing like a overdraft?? of all the years that i have been banking with you and paying you on time with no hasles this is how you really treat customers ? i have heard people complaining about how rude your consultants are and how badly they treat customers all the way from head office to the branch listen if you dont get this complaint sorted out i will gladly go to another bank if you dont appreciate my business i will swithc banks you cannot abuse customers like that no matter how little or big amount i owe you i still deserve respect and privacy no random calls early hours of the morning this is my final warning should this happen again i am gone!! there is bigger banks with consultants who have great customer service looking for clients my loyalty is to a certain extent i will not be bul**** by your useless agents!!</p>