I am really not happy

Item: Standard Bank
Rating: 1
Author: Thomas N

I really need explanation here,we have submitted the required documents at standard bank brits mall brach to claim the dresses estates and we were told that documents will be send to deceased department on the 30/08/2024, then i called the deceased department making follow up only to find that no documents has been send,i am so so annoyed by this kind of service. Please standard bank why

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

09 Sept 2024, 11:22

Hi Thomas

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply09 Sept 2024, 11:22

Official

Hi Thomas

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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