LE
Louis E

1 reviews | Active since Dec 2015

09 Sept 2020, 12:16

I am not Eulander!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I keep getting SMS' from Std Bank directed to some person called "Eulander". I am not that person! I stopped to opt out and blocked about 15 of these numbers already, but I keep getting spammed with misdirected nonsense by this bank. Can you please stop harassing me with your gazillion different SMS numbers? I have zero business with Standard Bank so there's no reason to keep on sending me Eulander's messages.

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Replies (4)
Standard Bank
Standard Bank's reply09 Sept 2020, 15:27
Official
Hello Louis

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Best regards,

LE
Louis E's update10 Sept 2020, 16:35
Reviewer Update
HI, thanks for the reply. I just received another one.

"Standard Bank: Hi Eulendar. We don't want you to regret missing out on a fresh start. Switching to a MyMo account before 30 September means you'll be enjoying ZERO monthly fees for the rest of the year and also have the debit balance on your transactional account written off. Reply YES and we'll make the switch for you. #ItCanBe. Reply Stop to opt out. Ts&Cs Apply:
LE
Louis E's update11 Sept 2020, 08:09
Reviewer Update
And another one. Every day you send me someone else's messages. This needs to stop now!!!!
"Dear Eulendar. Get your FREE Standard Bank SIM card from Tzaneen Branch. You get 250 MB or R25 airtime monthly. Standard Bank is committed to keeping our customers safe, all of our branches comply to the COVID19 regulations. We encourage you to use our digital channels once you have collected your sim card. T&Cs and Std SMS rates apply. Opt Out? Reply STOP."
Standard Bank
Standard Bank's reply19 Oct 2020, 13:02
Official
Hello Louis

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was dealt and resolved.
Kind regards 
Complaint Resolution Centre 
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Best regards,