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Eugene E

1 reviews | Active since Mar 2009

18 Jun 2021, 11:41

I am magically buying with a credit card I do not have

I do not even have a credit card right now as the previous one was called because of *****. Yet this morning I allegedly spent money with it on 15 June as well as today. i recognise the names of the businesses in question associated with these charges but I bought from them at least a week ago. Is Stansard Bank duplicating charges or what is going on? How am I supposed to manage my credit when charges suddenly show up on days when they did not happen? I need an explanation of what is going on.

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Replies (1)
Standard Bank
Standard Bank's reply19 Jun 2021, 00:12
Official
Hello Eugene
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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