AV
Amukelani V
1 reviews | Active since Apr 2026
01 Apr 2026, 22:35
I am lodging a formal complaint against Standard Bank regarding the repossession and sale of my vehicle and the manner in which my account and legal process were handled. I believe that several of my consumer rights were violated in terms of the Consumer
******** repossession of the car even if I was paying monthly
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Replies (2)
Standard Bank's replyOfficial
02 Apr 2026, 05:40Dear Amukelani,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Apr 2026, 05:40
Official
Dear Amukelani,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Apr 2026, 15:15Dear Amukelani,
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
As discussed, the matter has been referred to the Ombudsman.
You confirmed that you have lodged a complaint with the National Banking Ombud Scheme.
Accordingly, you will need to await the outcome from the Ombudsman, as we are unable to handle matters that are currently under review by the National Banking Ombud Scheme.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2026, 15:15
Official
Dear Amukelani,
Thank you for taking our call.
We would like to thank you for giving us the opportunity to address your matter.
As discussed, the matter has been referred to the Ombudsman.
You confirmed that you have lodged a complaint with the National Banking Ombud Scheme.
Accordingly, you will need to await the outcome from the Ombudsman, as we are unable to handle matters that are currently under review by the National Banking Ombud Scheme.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
***