SM
Sibusiso M
1 reviews | Active since Oct 2012
19 Apr 2019, 12:30
I am gatvol with this bank
1. R89 Zwelos / 17.04 2. R1244 Blueabean / 15.04 (I paid this amount on 15.03, so my account was update and my next payment is due 30.04) 3. R1244 Titanium Credit / 15.04 (I paid R700 on 03.04, so my account was update and my next payment is due 30.04)
*** I explicitly told you to cancel my debit order payments in January... I want all R147 back.
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Replies (1)Standard Bank's replyOfficial
21 Apr 2019, 22:30Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply21 Apr 2019, 22:30
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
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