AK
Adre K

1 reviews | Active since Mar 2015

06 Oct 2015, 06:25

I AM DONE WITH STD BANK

I have now just had enough with Standard Bank - for a while now I have been thinking they are the most useless bank in SA and it has now just been confirmed... I have been trying from the 30th September 2015 to reverse debit orders that is not suppose to go off anymore and guess what almost a week later and 4 requests using my time and my airtime it is still not done I am so freaking fed up with Standard bank they are the worst bank to ever exist... there is so many things going through my mind that I would like to say about them but obviously can not do that right now... <br> I am now totally fed up with waiting and having to keep phoning in every day to request for this to be sorted out on my account. <br> And let me guess now I will get a reply to say that someone will be in contact with me shortly and they apologise for this and blah blah blah blah that is all they are good with just saying SORRY which doesnt mean anything to me anymore CATCH A WAKE UP AND TREAT ALL YOUR CUSTOMERS EQUAL OR ARE WE AS PRIVATE INDIVIDUAL BANKERS NOT AS IMPORTANT AND BUSINESS BANKERS ??? <br> I want my money in my bank today!!!

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Replies (1)
Standard Bank
Standard Bank's reply06 Oct 2015, 14:20
Official
Hello adre1114,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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