1 reviews | Active since Feb 2015
I am being charged the R35 monthly fee for an iStore Card although it should be waived for the first 12 months
I am being charged the R35 monthly fee for an iStore Card although the website clearly state the following:
What costs are associated with the the iStore Card? The standard monthly fee is R35. The monthly service fees will be waived for the first year on all newly opened accounts, provided that the account is paid up and in order.
No one is willing to help and am being told we should pay the monthly fee if we like it or not.
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Thomas
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thomas
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***