RD
Ranjan D

1 reviews | Active since Feb 2011

29 Sept 2019, 21:44

Huge Banking Fees

It was one of our favourate banking institutions for may years. However, the banking charges were exorbitant and this made it difficult for our School maintain such fees. On numerous occassons, we have spoken to the manager of the Chatsworth branch but to no avail. Eventually, we had no choice but to move our account to another bank with lower fees. Sad, Standard Bank is losing clients because of their arrogance and dont take us seriously.

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Replies (2)
Standard Bank
Standard Bank's reply30 Sept 2019, 14:17
Official
Dear Ranjan

Thank you for posting your comments.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused. 
 
We greatly appreciate your continued support. Regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Oct 2019, 10:06
Official
Dear Ranjan Deonath

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter ha been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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