LR
Lerato R

1 reviews | Active since Oct 2019

26 Jun 2023, 14:53

Howard centre branch

Service at Howard centre branch in Pinelands Cape Town extremely slow. They have such few consultants that it took me close to an hour and half for card collecion.

0
Replies (2)
Standard Bank
Standard Bank's reply26 Jun 2023, 15:07
Official
Hi Lerato

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply27 Jun 2023, 10:34
Official
Hi Lerato

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***