How unrealistic Standard Bank SA is

<p>I went to standard bank on the 30th of April to block and reverse some debit orders on my account. the branch then logged a call to their services since they couldn't do it because of system issues. On the 11th May when they were attending to the logged call one of the standard bank employee reversed my salary back to my employer and when I call them on the 12th of May, they said it's my employer , on Friday the 13th I went to my employer to get clarity of why this was done unfortunately my employer denied this then it went on and on up until standard bank accept their mistake. They promised to give me the money that I can use in the meantime while they dealing with this matter but all that has turns to lies since I'm still sitting with a minus account balance and i don't have money even though they said I will have something for a weekend, I sacrifice by saying they can give me overdraft even though that will affect in future whether I need it for my own reasons</p> <p> </p> <p>I'm really not happy about service because whatever I was promised I didn't get it and all that has cause an incovinience to me and my family.</p>