How not to treat your customers

<p>I sent through a secured message using internet banking three weeks ago to set up a meeting with a financial advisor, and to date have had no reponse.</p> <p>I then went into my own branch two weeks ago and set up same meeting via their enquiries clerk. I was told a financial broker would call nme - still no response to date.</p> <p>I then sent through an email message to my account manager, only to find she's retired.</p> <p>I sent through same email to her replacement last Monday, and have still to date had no reply.</p> <p> </p> <p>Please guys, all I want is to set up an appointment with a financial advisor - isn't that what you do when you need advice?</p> <p>How difficult can it be to set up an appointment?</p>