How many times must I explain???

<p>My husband and I are STILL receiving phone calls from Standard Bank regarding HIS loan account, which we have spoken to various consultants about on NUMEROUS ocassions and of which the consultant my husband spoke to on Friday 28 July, assured him it is being sorted out and fees reversed, bank account closed etc etc etc... so WHY are we STILL receiving calls 2-3 times a day each??????</p> <p> I am SICK and TIRED of receiving calls from Standard Bank when the loan is not even mine - I have repeatedly complained yet Standard Bank is unable to follow instructions.</p> <p>The incompetence levels at Standard Bank are astounding, and if this repeated harrassment continues I will take this further. </p> <p>As per my complaint last week as well as the previous week, close my husband's bank account (he has cut up his cards, so its pretty useless anyway), stop charging him fees and whatever other **** you're charging and he will honour his loan repayments as he has stated on many occasions..... AND........ STOP PHONING ME!!!!</p>