How long should I wait???

Item: Standard Bank
Rating: 2
Author: Fabian C

I have paid up my credit card in full and the account is closed since August 2014. Why have you not updated my credit profile and status of account. I have just ordered a once off credit report and it still shows that my account is active and in arrears. Please can someone urgently contact me and resolve this with the relevant company. My credit profile is being torn to pieces because of this incorrect and adverse information.

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Replies (1)

Standard Bank's replyOfficial

29 Jan 2015, 07:14

Hello ForThe People,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply29 Jan 2015, 07:14

Official