KS
Kefilwe S
1 reviews | Active since Aug 2011
18 Jul 2025, 19:18
HOW LONG DOES IT TAKE TO SEND A PAID UP LETTER
I have been waiting for 10 working days for a paid up letter!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
18 Jul 2025, 23:56Dear Kefilwe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply18 Jul 2025, 23:56
Official
Dear Kefilwe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
21 Jul 2025, 12:01Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply21 Jul 2025, 12:01
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
KS
Kefilwe S's updateReviewer Update
22 Jul 2025, 10:51Just send me the paid up letter!
KS
Kefilwe S's update22 Jul 2025, 10:51
Reviewer Update
Just send me the paid up letter!
Standard Bank's replyOfficial
22 Jul 2025, 14:31For the safety and security of your account, we are required to complete a telephonic authentication before any information can be provided or confirmed.
Kindly let us know a convenient time for us to contact you to complete this process.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know a convenient time for us to contact you to complete this process.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2025, 14:31
Official
For the safety and security of your account, we are required to complete a telephonic authentication before any information can be provided or confirmed.
Kindly let us know a convenient time for us to contact you to complete this process.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know a convenient time for us to contact you to complete this process.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Jul 2025, 20:23Dear Kefilwe S,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2025, 20:23
Official
Dear Kefilwe S,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***