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BonJovi B

1 reviews | Active since May 2011

08 May 2024, 08:10

How long does it take before Standard Bank home loans provide feedback on a home loan application?

How long does it take before Standard Bank home loans provide feedback on a home loan application?

0
Replies (9)
Standard Bank
Standard Bank's reply08 May 2024, 08:14
Official
Dear Bonjovi

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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BB
BonJovi B's update08 May 2024, 18:25
Reviewer Update
I don't play silly telephone games with Standard Bank in which I have to do security checks. Either you assist me or you don't
Standard Bank
Standard Bank's reply08 May 2024, 18:31
Official
Dear Bonjovi

You will need to visit the branch in order to receive more assistance, as we are unable to proceed with the authentication process.

We sincerely apologize for any inconvenience this has caused.

Enjoy your wonderful evening. 

Kindest regards
Standard Bank Hello Peter Team 
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BB
BonJovi B's update08 May 2024, 18:50
Reviewer Update
How do you even know who you are responding to on here You never authenticated me, you clown?
Standard Bank
Standard Bank's reply09 May 2024, 07:08
Official
Dear Bonjovi

Kindly visit the branch for further assistance.

Have a great day further.

Thank you 

Kindest regards
Standard Bank Hello Peter Team 
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BB
BonJovi B's update09 May 2024, 07:28
Reviewer Update
You do know it is against Standard Bank's policies to respond to people that you have not authenticated.
BB
BonJovi B's update09 May 2024, 10:30
Reviewer Update
if you insist on responding to me here while you have not authenticated me then I will be forced to report you to Standard Bank as you are not following Standard Bank policies
BB
BonJovi B's update09 May 2024, 14:23
Reviewer Update
Please provide me with your name so I can report you to Standard Bank. Once again you are engaging with me without having authenticated me. This is not following Standard Bank protocol
BB
BonJovi B's update09 May 2024, 15:26
Reviewer Update
The only prority for you should be to authenticate me