BP
Belinda P
1 reviews | Active since Mar 2009
22 Oct 2020, 20:43
How is this possible? Cheque reversed balance unexplainable??????
A cheque deposit of R38 000.00 was made into my account, received sms of this, there was funds in my account of R4000.00, then suddenly the sms came that deposit was reversed, then sms was received that my account is in arrears with -R35 000.00, how is this possible? I phoned several times and none of the consultants could assist? Why the difference? Need to buy stock.....now what now, where is my money which was in my account, the R4000.00?
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Replies (2)
Standard Bank's replyOfficial
23 Oct 2020, 00:24Hello Belinda, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply23 Oct 2020, 00:24
Official
Hello Belinda, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's replyOfficial
30 Oct 2020, 13:29Dear Belinda
Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been attended to.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been attended to.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Standard Bank's reply30 Oct 2020, 13:29
Official
Dear Belinda
Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been attended to.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been attended to.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***