How inconvinient is your supposedly "convinient" internet banking!!! Soo useless

<p> I have a Standard Bank 32 days notice savings account which i used to be able to give notice on from internet banking, without any prior notice that option has been removed. not only can i not give notice from online banking but they also could not assist with that request when i phoned the customer service line. after holding for a consultant for 20 min, it only took the consultant 1 min to tell me she couldnt assist, how useless! i thought having internet banking was supposed to make my life easier, why should i have to go to the bank when i have self service app? im working Mon-Sat and there is no bank near my workplace so i have to take time off work to get my own money. that is just absurd! this is a zero star by the way</p> <p> </p>