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BonJovi B

1 reviews | Active since May 2011

11 Apr 2016, 18:54

How ***********

I find it amazing that an organization like Standard Bank can be so clueless yet have the self confidence to try and justify their actions. Last Monday I received an sms informing me that I made a purchase at a place I never visited. I immediately phones the ***** department and after listening to my story was adement that my card has been compromised. On their advice I cancelled the card. I also logged a complaint on HelloPeter.com. Two absolute *********** staff members named Clint Petersen en Zuziwe Mdingi from the complaints department then contacted me to inform me that no ***** was committed on my card and that the transaction was perfectly legal. And if i had issues I must address it with the vendor and not the bank. How arrogant<br> <br> How is it possible that your business processes is so bad that two departments give me two total different answers?

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