IG
Ilette G

1 reviews | Active since Feb 2017

27 Feb 2017, 13:32

How do I get rid of them????!!!!

<p>I have been trying to close my standard bank account with no luck! I held for 40 plus minutes 4 times just so that the call centre agent could tell me that i need to visit a branch. Went to glen marais branch only for them to tell me that i need to wait for 1,5 to 2 hours to be helped. Finally stopped my cards over the call centre which led to them also stopping my dads cards as well due to my account being linked to his. STAY AWAY FROM STANDARD BAN****!</p>

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Replies (4)
Standard Bank
Standard Bank's reply28 Feb 2017, 08:23
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Mar 2017, 09:59
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Mar 2017, 09:59
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply01 Mar 2017, 09:59
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

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