How come?

<p>How does an account become dormant when I'm being billed bank fees and i pay those bank fees every month? I've been unable to to use my credit card. I called everyone from card division to ***** with no help. 3 branch visits and umpteenth calls later today im told it's because my accout is dormant as i haven't made a transaction in over 6 months. So im forced to make unnecessary purchases just to please you?? Isn't a debit and a credit a form of transaction? Your customer service or lack thereof is unbecoming of a big 4.</p>