How can you pay money from my account without my permission
<p>I have been a standard bank client for about 3 years now, and have experienced more issues with standard bank than anything else. This morning an amount was deducted from my account via debit order. I do not do any business dealings with the people who submitted the debit order. I work during banking hours, and now need to take time off to go to the bank to get my money. And as before they will tell me I need to wait 24 hours to get my money back. I am going to take this to my lawyer, want to see if Standard bank has any documents showing my authorisation for my account to be debited. </p> <p>You have 1 hour to put my money back into my account. </p>
Good day Jayseelan Naransamy
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Good day Jayseelan Naransamy
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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So Standard bank could not assist me. I went into a branch and got information which is conflicting with the information i received when one of your staff from head office called me. Further to that, Standard bank has no proof that I authorised this debit order, which I did not as I have no delaings with that company. So standard bank took a company by what they said, did not ask for proof or my agreement to show the debit order was legal. To make things worse, Standard bank reverses the debit order,than charges me R110 to do the reversal. What nonsense is that, I must pay for your error. Makes no sense whatsoever. SO because Standard bank clearly has commited an act of ***** in my opinion, I have no choice but to approach the ombudsman. I will also go public with this on as many platforms as I can. I will be closing my standard bank accoutn as soon as possible, and will be opening with a different bank who has assured me this sort of thing does not happen with them
So Standard bank could not assist me. I went into a branch and got information which is conflicting with the information i received when one of your staff from head office called me. Further to that, Standard bank has no proof that I authorised this debit order, which I did not as I have no delaings with that company. So standard bank took a company by what they said, did not ask for proof or my agreement to show the debit order was legal. To make things worse, Standard bank reverses the debit order,than charges me R110 to do the reversal. What nonsense is that, I must pay for your error. Makes no sense whatsoever. SO because Standard bank clearly has commited an act of ***** in my opinion, I have no choice but to approach the ombudsman. I will also go public with this on as many platforms as I can. I will be closing my standard bank accoutn as soon as possible, and will be opening with a different bank who has assured me this sort of thing does not happen with them
It is so unbelievable. I am so F$%#$%%^ ****ed off right now,.
I had a problem with a wrongful debit order, standard bank promised me it would not happen again. I paid charges for your error and you repeat it again. It is really unacceptable. And now I will be required to most likely pay charges again I guess
Good bye standard bank and hello ABSA
It is so unbelievable. I am so F$%#$%%^ ****ed off right now,.
I had a problem with a wrongful debit order, standard bank promised me it would not happen again. I paid charges for your error and you repeat it again. It is really unacceptable. And now I will be required to most likely pay charges again I guess
Good bye standard bank and hello ABSA
Banking Ombudsman says I need to give Standard bank 14 dyas, they have forwarded my complaint onto standard bank over 4 days ago and still no response from Standard bank, once the Ombudsman realises I am right here, and finds against the bank, my lawyer has advised me I can take civil action (civil lawsuit) against the bank. I cannot believe that Standard Bank, such a big bank just does not care
Banking Ombudsman says I need to give Standard bank 14 dyas, they have forwarded my complaint onto standard bank over 4 days ago and still no response from Standard bank, once the Ombudsman realises I am right here, and finds against the bank, my lawyer has advised me I can take civil action (civil lawsuit) against the bank. I cannot believe that Standard Bank, such a big bank just does not care
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
