How can Standard Bank do this to me? I'm switching to FNB

<p>I recieved a call last month from a Standard Bank Consultant requesting that I come in so we can do an account updgrade to Prestige. I happily obliged as they told me about the benefits of doing that. Then the forms and applications were done on my behalf. Late last weeek i was then told that my account has been successfully upgraded to Prestige.</p> <p> </p> <p>On friday the 28th my salary was paid.I later went to the atm on that day and to my astonishment i couldnt withdraw money. The following day i did the same and nothing. Until i went to the bank.I was told that my overdraft has been taken away.</p> <p> </p> <p>But if I was that important to Standard Bank, why would they take my overdraft away without informing me? Standard Bank could have informed me so I could make arrangements and ensure that there was money in the bank. As a result i now have lots debit orders that have bounced and I incurred fees for unpaid items.</p> <p> </p> <p>Im really angry about this, this is so unfair and amateurish. Standard Bank has given me a middle finger time and again. I really should have switched to FNB a long time ago. Im so dissapointed and angry. I regret the day I updgraded to Prestige. I need to start repaying the overdraft and move to another Bank that cares about its clients. </p> <p> </p> <p>Theres a huge difference between a bank that claims to care about its clients and the one that cares. Can somebody please explain to me about what really happened,and what about all those fees i incurred as a result of unpaid debit orders when its not even my own doing.</p> <p> </p> <p> </p>