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lebogangnxumalo L
1 reviews | Active since Aug 2016
31 Jul 2022, 04:41
How can someone pay R2000 insurance for a R650000 bond while u refuse for us to have our own life cover, my kids are without food because of u. I informed u of my retrenchment but still no help what so ever, standard bank insurance u are very very cruel
I regret the day we signed with standard bank for our home loan, their insurance life cover is over R2000 while the house is R650 000,when we request our own life cover they refuse now my kids are without food as I have lost my job and the home loan takes all my husband money,I can't even buy bread on daily basis. I am very ashamed to assisted by such cruel business opportunists.
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Standard Bank's replyOfficial
31 Jul 2022, 08:43 Dear Lebogang,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We have escalated the matter with our Insurance team and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Jul 2022, 08:43
Official
Dear Lebogang,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We have escalated the matter with our Insurance team and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team