ML
Molatelo L
1 reviews | Active since Aug 2023
04 Aug 2023, 15:33
Household insurance a ****
I logged a complaint with standard bank for a burst geyser on a Monday. I'm writing this on a Friday. I have been calling on a daily basis to ask them to come fix the geyser but have been chatting with over 20 consultants over this issue. I pay my premiums monthly without defaulting but they can't provide services as promised. I have a newborn and water is cold as hell and it's winter. Standard bank is a **** when it comes to insuring household items.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Aug 2023, 15:37Dear Molatelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2023, 15:37
Official
Dear Molatelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
ML
Molatelo L's updateReviewer Update
04 Aug 2023, 15:4023/063637 for immediate assistance!!!!
ML
Molatelo L's update04 Aug 2023, 15:40
Reviewer Update
23/063637 for immediate assistance!!!!
Standard Bank's replyOfficial
04 Aug 2023, 15:49Dear Molatelo
Thank you for sharing the above information.
We have escalated this matter to our team for further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for sharing the above information.
We have escalated this matter to our team for further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2023, 15:49
Official
Dear Molatelo
Thank you for sharing the above information.
We have escalated this matter to our team for further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for sharing the above information.
We have escalated this matter to our team for further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***