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Buhle B

1 reviews | Active since Nov 2017

06 Apr 2021, 20:29

House matter

I am extremely dissatisfied with the way standard bank is dealing with my dad’s things after his death

Insurance paid 900000 and Standard bank is saying we still need to pay for our bond. What’s going on with this bank

Please get back to me ASAP or maybe I should just escalate this to the CEO

0
Replies (1)
Standard Bank
Standard Bank's reply06 Apr 2021, 22:05
Official
Hello Buhle Bembe, 

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********