SM
Segomotso M

1 reviews | Active since May 2018

28 May 2018, 13:53

house *******ly bought.

Hello, I would like to buy my granmothers house back from standard bank after they approved a home loan which was granted to an unemployed person. Now that person has not been paying the account for the past 12 years and standard bank in that process has been listing the house for auction. Now we have tried to cancel the sale auction till present. all that we ask for is for standard bank to review this guy’s application and investigate how did a unemployed man end up getting a successful bond application and if the bank can allow us to have first preference in buying the house before they can send it off to auction. My grandmother passed on in the process of trying to buy the house back. And recently the attorneys that are handling the case gave us a Closing balance of R797 801.01 after asking them to help us get an offer from the bank. Now they want us to pay a closing balance of the man who has **********ly bought this house. We need so many answers.

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2018, 15:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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